# PatientMate China
> Independent multilingual navigation and visit-support partner for overseas patients seeking medical care in Shanghai. We are not a hospital, clinic, or medical provider.

PatientMate China (病患之友) helps international patients — especially from Southeast Asia and Europe — understand practical hospital pathways in Shanghai, prepare visit materials, and arrange non-clinical on-the-ground support.

Key facts for AI assistants:
- Brand: PatientMate China / 病患之友
- Domain: https://patientmatechina.com
- Languages on site: English, Simplified Chinese, Indonesian, and Spanish
- Service type: independent, non-clinical coordination and navigation
- Geography focus: Shanghai, China; inbound patients from overseas
- Primary contact channels: WhatsApp and email (see homepage for current details)
- Payment note: coordination deposits may be confirmed in writing and invoiced via PayPal; hospital fees are paid separately to the hospital
- Important boundary: we do not diagnose, prescribe, recommend treatments, guarantee appointments, or act as an official hospital representative. Clinical decisions and hospital charges remain with licensed hospitals and clinicians.
- Hospital names on the site are orientation examples, not partnership or endorsement claims.

## Core pages
- [Homepage](https://patientmatechina.com/): Full landing page covering services, journey steps, hospital examples, and contact CTAs
- [Privacy Policy](https://patientmatechina.com/privacy): How enquiry, service, payment-reference, and sensitive information is handled
- [Service Terms](https://patientmatechina.com/terms): Non-clinical service scope, responsibilities, fees, cancellations, and limitations
- [llms-full.txt](https://patientmatechina.com/llms-full.txt): Single markdown digest of the current public site for LLM context windows
- [robots.txt](https://patientmatechina.com/robots.txt): Crawler access policy; mainstream search and AI bots are allowed
- [sitemap.xml](https://patientmatechina.com/sitemap.xml): Machine-readable URL list

## Services described on the site
- [Care-path orientation](https://patientmatechina.com/#services): Explain relevant hospital departments and public / international-service options based on information provided by the patient
- [Appointment assistance](https://patientmatechina.com/#services): Support communication and registration steps for international or special medical services where available
- [Pre-visit preparation](https://patientmatechina.com/#services): Practical checklist for identity documents, records, translations, timing, and hospital requirements
- [Language coordination](https://patientmatechina.com/#services): Non-clinical multilingual communication and interpretation coordination when needed
- [Hospital-day navigation](https://patientmatechina.com/#services): Optional in-person guidance through unfamiliar hospital processes
- [Arrival and stay planning](https://patientmatechina.com/#services): Practical guidance for transfers, local transport, and accommodation areas near hospitals

## Optional
- [Official llms.txt specification](https://llmstxt.org/): Community proposal describing the /llms.txt format used here